Chappell's Funeral Home
555 Creech Rd, Garner, NC, 27529
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“It's amazing how one glaring mistake can mess up an entire experience. We waited for 6 months to have a death certificate corrected. We were told the correction was entered only to find out 5 months later it was not!! Today, my father's estate is still suffering from the Chappell Team's not being truthful. It has only served to make an already trying time far worse..... And to add insult to injury no one ever took accountability for the oversight or apologized to my grieving mother. I do not recommend.”
— Ki Magee
“I would like to say thank you to Mrs. Chappell, Felecia, Ivy and the rest of the staff... All of you did an outstanding job when it came to putting my mom away looking nice.. Y'all was there when we needed you the most.. And I will say you kept your promise on everything, you answer all of our questions... You made feel at home. I love y'all to the fullest and all of you will always have a special place in my heart.. Thank you all again for everything..”
— Randy
“My mother recently passed and Chappell's Funeral Home handled the arrangements. I want to thank Mr. and Mrs. Chappell for their outstanding service. Mrs. Chappell and her team were always available to us for any questions or concerns we had. My family greatly appreciated the care and dedication we received from the Chappell family.”
— Wilma Panko
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Chappell's Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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