Robert A. Pumphrey Funeral Home, Rockville, Inc.
300 W Montgomery Ave, Rockville, MD, 20850
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Maryland
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,869–$9,025. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“I’m highly recommending Robert A. Pumphrey Funeral Home for all your final arrangements for your loved one. Eric provided such great suggestions for all activities, showed respect and professionalism from start to finish. Eric and his team executed perfectly on our funeral activity choices. Most importantly, Eric’s efforts resulted in a wonderful celebration of my mom’s life with the dignity she deserved.”
— Julie Wilhelm
“My family and I entrusted Pumprhey Funeral Home with organizing our father's funeral. The impeccable care and attention to detail they provided during such a challenging time cannot be overstated. With compassion and support, they ensured that every guest felt at ease and well taken care of. The service itself was a moving tribute to my dad's life. The Pumprhey's team flawlessly managed every aspect of the event, guaranteeing a smooth and professional execution. I was genuinely impressed by the team's level of empathy and professionalism. They went above and beyond in accommodating our needs, creating a comforting and inviting environment to honor my father's memory. I wholeheartedly recommend this funeral service to anyone in need of compassionate and exceptional care during a difficult time. Their unwavering commitment to excellence and dedication to honoring my deceased father is truly commendable.”
— cesar roggero
“My family has used Pumphrey’s in the past, so it was the first place I called when my father passed away. The woman I talked to couldn’t answer my questions, so they transferred me to someone at a different location. The person who talked to me made me feel inadequate for not understanding the rules/regulations for transporting my father’s body across state lines (I’m not an expert, that’s why I’m calling you). The conversation was that of a typical “car salesman” and that’s the last thing you need when you just lost a loved one. After that, I immediately called another funeral home that a friend had recommended. I’m so glad I did!!! I dodged a bullet for sure. I definitely wouldn’t recommend Pumphrey’s.”
— Caitlin Meadows
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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