610 S Washington St, Castalia, OH, 44824
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“If you are debating it, your loved ones deserve better. Horrible communication. Not the same as when the parents ran the joint. I asked for my family member to be placed in their urn for their water burial. I was ensured this was no issue. I received my mother in law back in her urn, inside of no baggy. Pieces falling completely out of the box. For those who are familiar will recognize how morbid this is. Regardless of the fact that there were 2 baggies inside for each urn. There were pieces falling all over. All over the ground, the box, the car, my sink. Thanks to Brent, I had to, on my own, take my mother in law out of her resting place of her urn, and replace her inside of the baggies, then inside of the urn so I could travel with her for her resting arrangements. The water urn also had full instructions to only put about an ounce inside. He took it upon himself to fill it all the way up. Imagine knowing someone for years, years, endless memories, and trusting a funeral home to help them be at peace, then have to re do this yourself. My job wasn’t to put her to rest, but his was. With working at a funeral home, you would think it was known how an urn works. I tried calling and emailing and have not received a word. Do yourself a favor and stay far far away. Save yourself the hassle. This was vile and disgusting to be treated this way at an end of life event.”
— Jessica Jenkins
“Communication is horrible. It’s been weeks now that we have heard nothing back about my husband son. No response at all.”
— Reghina Rue
“Have been trying to get in contact by phone and email for the last two weeks just to ask a question. I have not received a response either way. Sad this company cannot respond to a loved one wanting information.”
— Dixie Price
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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