8855 State Rte 4, Chatham, IL, 62629
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Due to unfortunate circumstances, my family had to use Butler in Chatham twice within January. We had pre-planned both of my parents' services in 2022 which helped make finalizing the services go quicker but even so, our situation was one I hope they don't have often. We delayed my father's service for a month with no planned date, waiting for my mom's health to improve. And then we went from no idea to wanting to have the service with a week's time. Our Director Porcelain was one of the most professional and caring people i have ever met. She was always ready to help us to make anything happen that we wanted in either my mom's or dad's service. The entire staff was courteous and pleasant to deal with and made everyone there feel welcome and appreciated and like we were the only thing they had been focusing on since we contacted them. Porcelain even frequently would text me if we hadn't talked in a few days to see if the situation had changed, to check on my mom's health and to make us feel like everything was under control despite the spiraling mess we were in the middle of.”
— LD
“Butler Funeral Home was so patient, kind, understanding and helpful when my mother passed away. Their attention to details ensured a smooth decision making process. The knowledge and professionalism of their staff is second to none.”
— Sue Z
“Staff go out of their way to ensure the best is done for the services. Very considerate during such a difficult time.”
— Susan Minder
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Butler Funeral Home & Cremation Tribute Center-Chatham?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.