Metropolitan Funeral Services
5605 Portsmouth Blvd, Portsmouth, VA, 23701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
What Families Say
“Metropolitan Funeral Home, This July marks five years since my husband's passing. Due to my overwhelming grief, it took me four years to muster the courage to review his funeral service. The recording, provided by Metropolitan in a zip case, revealed a shocking mistake: it was a recording of another man's funeral. I was taken aback by this error. To make matters worse, I recalled the disrespect shown by the limo driver on the day of the funeral. Despite the heavy rain, he rudely asked if we would get out of the car or not. This experience was a huge turnoff. I contacted the funeral home to request the correct recording. Unfortunately, I had to follow up to confirm, which shouldn't have been necessary given their mistake. Recently, I attended my cousin's funeral, which was handled by a same funeral home. Unfortunately, my experience with Metropolitan has led me to take my business elsewhere.”
— Naomi Davis
“I literally had such admiration for the services i have experienced in the last several years using Metropolitan Funeral Home. But, my perspective has has changed drastically after the experience I had today. I've always used the Norfolk locations and they had been absolutely wonderful. The director at the Portsmouth location ( the lady with long locs) was so unprofessional, rude, and lack any empathy for my family during their loss. Had i known that the director at the Portsmouth location would have behaved so poorly, i would have never suggested their services to be used. Everyone else whom worked at the Portsmouth location was so kind and helpful. It's a shame that one bad apple ruined the bunch. She is definitely in the wrong profession.”
— Kimberly Young
“My family and I are truly thankful for the outstanding service we received throughout the process of planning my mother’s funeral. Mr Cason and his staff were very professional and accommodating throughout our arrangements. Thank you for making this difficult time a little easier to deal with!”
— Christina Bostick
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Metropolitan Funeral Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing