903 W Custer Ave, Pontiac, IL, 61764
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Steven and Elizabeth were kind and compassionate when my husband, Bill, passed on March 9th. He came to our home and was very professional when taking my husband out of the house. The funeral and the beautiful casket made by the Amish was perfect for Bill. A small glitch with the music occurred but an apology ensued and my song was played via a Bluetooth speaker at the graveside. I am thankful for Steven's assistance during the worst days of my life. He is usually at the Dwight facility and I am thankful God sent him to Pontiac. He was a perfect match for my family. Bonnie”
— Bonnie Bolen
“Brad and staff were very kind, thoughtful, and caring during the recent passing of our Dad. All arrangements were beautifully handled with loving care by staff. Two weeks after the loss of our Dad, Brad reached out to us to check on us and ask if we needed anything. Very caring throughout this difficult loss .”
— Pamela Kilgus
“Duffy’s did a great job taking care of all the arrangements for my brother’s wake and funeral service. They paid great attention to detail, the facility was clean and accommodating, and they were very flexible to meet our specific needs. The graveside service was well done too. I would highly recommend using them for your loved one.”
— Sheri Wolf
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Duffy-Baier-Snedecor Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.