2223 Volunteer Pkwy, Bristol, TN, 37620
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Oakley- Cook Funeral Home was very compassionate with the handling of our father. They took the time answer questions and kept the family updated with our father’s current status. Our family truly appreciates how Oakley-Cook Funeral Home made the family feel confident in our choice of having them handle our father’s cremation knowing our father was being taken care of so well , with compassion and as the Oakley -Cook staff would take care of one of their own family members. Thank you Oakley -Cook Funeral Home. Tyler and Eddie were wonderful to work with. Thank you both for the compassionate care you provided to our father and thank you for being there for our family at all hours when needed. Thank you Elizabeth and Natalie for all your help.”
— Shauna Jurica
“During one of the hardest times our family has experienced, the staff at this funeral home were compassionate, professional, and incredibly kind. They handled the cremation and funeral arrangements for my dad and stepmom with dignity and care, and made a very overwhelming process feel manageable. Every interaction was respectful and thoughtful, and it was clear they genuinely cared about honoring our loved ones. We are deeply grateful for their support and would recommend them to anyone needing services during a difficult time. Special thank you to Tyler, Natalie, Bambi, and Elizabeth.”
— Kara Rae McConville
“The people who assisted us at Oakley-Cook are so helpful, thoughtful.and knowledgeable They gave us the advice and support we needed when our loved one passed recently. We thank them very much.”
— Danna
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Oakley-Cook Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.