Alpha Cremation Service Company
5300 W 11th Ave, Eugene, OR, 97402
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“No one ever wants to have to make the hard decisions for a loved one but I highly recommend Alpha cremation. My dad passed away in December of 2025. The second I called I was greeted with kindness and compassion. They explained everything in such details and it was so easy and stress free. Thank you so much for helping put my dad to rest. My mom and I will forever be grateful.”
— Jessica Burgett
“It was such a difficult time but Alpha handled all the things we needed and did so at a very fair price. This hasn’t been the case with other places in the past. Would definitely recommend!”
— Michael C
“Took over a MONTH to get my mother back. They drug their feet and messed up the paperwork repeatedly. Cremation itself only takes about 3 hours, the whole process should take 7-10 business days, two weeks max with delays, not OVER A MONTH. Not only that but every interaction with staff was met with attitude. These people should not be working with grieving families what so ever. You’re better off paying the extra money to have them transported away from their monopolized funeral homes, would probably be cheaper too. I’m convinced most of the positive reviews are by staff of their family members, I wouldn’t trust them. Either that or they’re extremely discriminatory against people who can’t pay their inflated full package prices. Seems like if you get direct cremated you’re treated like scum. You’re better off going anywhere else but here, they have bought out the surrounding funeral homes so don't bother with anything in the area, the staff are just are rude elsewhere. Staff didn’t seem to like that I knew the standard process time that this is supposed to take, don’t let them drag their feet holding onto your family member so they can up-charge with refrigeration fees because of their mistakes and their delays.”
— Black Harvest
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Alpha Cremation Service Company?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing