280 Derby Ave, West Haven, CT, 06516
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Why, after a few years now, is the fence still broken down right behind my parent's and grandparent's monument in section V? Now open to the street? At least put up temporary wooden fencing. Do you have volunteers who could help? If we lived closer, we would help. I feel their sacred gravesites are so exposed. When they paid their hard earned money years ago, I'm sure they expected perpetual care and respect.”
— Lucy Miller-Ganfield
“St. Lawrence Cemetery is run down and poorly maintained. 4 generations of my family are buried there and I find it an embarrassment. Fences down everywhere for several years!!!!! Piles of garden rubbish at the corners etc etc. I wish my ancestors were elsewhere. If this is funded by the Catholic Church, they should spend some money on cemeteries not continually support derelict priests. If I could give zero stars I would!”
— Food Lover
“I don't know what I was supposed to expect in terms of maintenance, but I went to visit my parents and found that the flat grave markers in their area were completely grown over. Noticed that some others were being pushed aside by tree roots. I guess we should have gone for a pricey mausoleum in order to be treated with any respect. Your responding to my review a year and a half after I posted it shows how you keep up with things. I know where my parents are because I was there when we buried them. I got the locations of my grandparents and was hoping to visit them, but the avenues (or whatever you call these locational clues) were utterly and completely grown over. It looks like you mow the grass that has grown over them, but I have no idea where there markers are. I'll go see what's happening with my parents' marker in the spring and we can talk about you fixing it. I was told you raise sunken markers on a regular basis. I do not believe you.”
— John Shanley
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Saint Lawrence Cemetery?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.