7120 Cedar Ave, Cleveland, OH, 44103
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I have had several funeral serves here for my loved ones and they did great jobs which is why I kept going back ! But Buti recently called with a very unusual request to use the parking lot for a horse and carriage to pick up my daughter for prom and without hesitation the answer was yes ! Mr Pernel even added it to the calendar and his receptionist called the day before to confirm ! Thank u so much this really helped make my daughters day ❤️💚”
— Pamela R
“These ppl are thieves! Last year we used this company for my father's homegoing services. I will say they did an awesome job with his body. But they definitely stole my father's wedding ring and necklace! That ring had not been off his fingers in the most 40 years my parents have been married. I saw that ring with my own 2 eyes when I went to ok his body for the funeral. The next day at the funeral I was the first person at the casket and that ring was gone! Instead of trying to come to a resolution, he says his staff wouldn't steal and said someone from my family must have done it! We also never got his superman necklace back either. I know what I saw on my dad's hand at that funeral home but just to be safe I contacted MetroHealth where he passed and his wedding ring was indeed on his inventory sheet. So that only leaves one option as to who got it....”
— Chris. P Bacon
“What can I say about Pernel Jones & Sons Funeral Home. Unapologetically, I can say the following: 1. The entire staff were prompt in responding to my family's requests. 2. Mr Jones known forever in my family as "Dr. Jones". Was masterful in making our casket selections; insurance details; hospital coordination; and most importantly being fair on the pricing. 3. Henry, the makeup artist made up my granny and she was as natural as she was in real life. His patience was well noted. 4. The limo driver, Eric Simmons was courteous and had such a pleasant disposition. We felt well cared for the whole day. For this to be a sad day for my family Pernel's Funeral Home made sure to walk us through a very difficult day with true grace. Thank you for your service and professionalism.”
— Angie Pannell
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Pernel Jones & Sons Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.