1702 Fairhaven Ave, Santa Ana, CA, 92705
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Fairhaven was incredible from the very first sad day we had to go there. My husband's family is all buried at Fairhaven, but we have had previous mortuary services at another Orange County place (with burial at Fairhaven), and this time we used Fairhaven for everything and it was a much smoother process and beautiful from beginning to end. It is much simpler to have Fairhaven handle everything. Shelley and Ricardo were great at handling the funeral planning and cemetery plot and treated us with kindness and grace. Shelley did not once judge us for not seeking a package and worked with us with what we wanted to bring ourselves, and we are very thankful. There was no unnecessary upselling. They also coordinated for us military honors for the deceased. The day of services, we used the smaller Chapel in the main building and it was beautiful inside. Richard and Yolanda were both excellent day of coordinators, truly professional, kept things moving in a timely manner and kept communicating with us throughout. Fairhaven allowed us to use our own video mp4 for the slideshow and displayed it. Everything was as seamless as you could hope on a sad and stressful day. Thank you Rich and Yolanda. The grounds are beautiful and well kept.”
— Chanel VH
“My family originally chose Fairhaven for its professionalism, peaceful environment, and location. We bought several plots and felt confident in our decision. When my mom passed in April 2025, the staff helped us immensely and everything went well! I’m forever grateful for their kindness. However, as we’ve been visiting my mom, a lot of issues have arose. My mom chose her location because it was going to be by the water fountain. They assured us that the fountain would be fixed soon, yet it has been broken for quite some time, perhaps over a year now. It has dirty water and mosquitoes. Another issue is the water for our flowers. The outdoor water faucet has been broken for several months. It’s caused us to get water from another nearby faucet. However, I come today and that faucet is now locked. I’m not quite sure what’s going on with this cemetery’s operations, but it needs to be reviewed. It’s quite frustrating to try to peacefully spend time with your loved ones and you consistently encounter issues.”
— Monique Bracamonte
“I want to express my deep dissatisfaction with the services I have received from Fairhaven Cemetery on two separate and very painful occasions. When my son passed away, I met with Maria to discuss the services I wanted for him. We had a clear conversation about my wishes. However, when the day of the service arrived, it was nothing like what I had requested. I was then told that I would need to pay additional money for the services we had already discussed. I was extremely upset. During one of the most difficult moments of my life, I felt the service provided was cold-hearted and lacking compassion, as though my grief did not matter. Two years later, after the passing of my other son, I am once again experiencing distress due to poor communication and inconsistent information regarding my son’s headstone. I have been told one thing, only to be told something different later. I am still struggling to have my son’s headstone completed, and this ongoing delay has caused me significant stress, anxiety, and emotional pain. No parent should have to fight this hard for dignity and respect for their child’s resting place. These experiences have left me feeling that Fairhaven Cemetery is more concerned with money than with compassion or honoring families during their time of loss. Based on my experiences, I would not recommend Fairhaven Cemetery to others. I respectfully request that my headstone matter be addressed and processed as soon as possible, out of basic respect for my son.”
— Moni Cisneros
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Fairhaven Memorial Park & Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.