Flanner Buchanan - Floral Park Funeral and Cremation
425 N Holt Rd, Indianapolis, IN, 46222
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“This place is extremely unprofessional. I was approached in the middle of my Moms service In front of a room full of grieving family and friends to sign paperwork. This is after I called several times with no response before traveling 3k miles from Vegas to IN. Very disrespectful staff that treated my family with no regard. I witnessed a director respond with disgust when someone asked for water. Instead of doing his job which was to assist. He rudely stated to look in the kitchen, then ignored her when asked where is the kitchen! A week later and they still have not completed her tomb. Zero compassion, and horrible customer service. The only explanation for the way my family was treated is blatant racism!”
— Latonya Flowers
“The Sound system volume was so low you could not hear minister speaking or any of the testimonies, also music quality was of very poor quality. Evidently no one was monitoring sound volume or quality. I was very disappointed in your service and friendliness. Very unprofessional, one star is the lowest available rating I could give.”
— Ernie Grimes
“I don't know the business details of this place, and I'm not sure I fully comprehend the following culturally or philosophically or religiously or so forth; but you can certainly see the tokens of love and respect aimed at the departed here.”
— Mark Petrison
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Flanner Buchanan - Floral Park Funeral and Cremation?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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