O'Brien Eggebeen Gerst Funeral Home
3980 Cascade Rd SE, Grand Rapids, MI, 49546
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“I could not have been more satisfied or comforted by the professionals at the Gerst Funeral Home in Lowell. I was treated with kindness and warmth and felt as if I was being helped by family members. The path from my heart breaking experience with the death of my loved one was calmly, and warmly handled by all of the good people at the funeral home, at a time when grief is overpowering. Gerst Funeral Home took care of all everything. They very patient with me.”
— Sharry Gillesse
“My family would like to say thank you to the wonderful staff during this very difficult time of my mother's passing. We would also like to extend a very special thank you to David, who went above and beyond to accommodate the family. David brought great comfort and help to the family and is a true credit to his profession. Again thank you for everything!”
— Carol Ann Richards
“My family worked from out-of-state with the staff at OEG funeral home. They led us through the pre-planning and funeral processed with compassion and professionalism. Brittany was very patient and responsive to our questions and requests. A difficult time was made a little easier with their help.”
— Elizabeth Rennels
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you O'Brien Eggebeen Gerst Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing