Berry Highland West
9913 Sherrill Blvd, Knoxville, TN, 37932
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
What Families Say
“When we were faced with the tragic death of our son, Berry Highland West was so fantastic to work with. Everyone was so kind and compassionate. Alex walked us through the process and made things as easy as she could. Carla has been fantastic in helping us design our son's cremation bench.”
— Marlena Engstrom
“This was my first experience dealing with a mortuary. To be honest, we chose Berry Highland because it was convenient to our residence. Our choice proved to be the best decision we could have made. The personnel are very experienced and seemed to be dedicated to assisting the family. No question was left unanswered nor did we feel we were ignored. They treated us with professionalism and compassion. When we were dealing with the hardest decisions, they were there assisting and supporting us.”
— Judy Roberts-Bloss
“Persons taking body were respectful, professional and caring. Administrative work to move across state lines worked well. Cooperation with Virginia Funeral Home was flawless. No issues from my side. I was pleased.”
— John
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Berry Highland West?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing