Dietrich Funeral Home
2480 Kensington Ave, Amherst, NY, 14226
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“We cannot thank Jed, Tim and the entire staff at Dietrich Funeral Home enough for all of their support during this difficult time. From the very beginning we were treated like family. My father was fortunate enough to have worked part time at Dietrich for the last 20 plus years and this was his second home. Tim is such a gift to all who are lucky enough to meet and work with him. He knows exactly what to say and do without even having to ask. Such a personable and extremely knowledgeable man. He made this very sudden and difficult time seamless. Their compassion and empathy is very comforting. I highly recommend Dietrich funeral home for when you need to honor your loved ones who have passed. They will do so with respect and dignity.”
— Donna Moore
“My mother's passing came quickly and as a total surprise to our family and friends. Having to make arrangements for her wake and funeral felt completely overwhelming and impossible. Dietrich was so generous, kind, and accommodating - even at the very beginning when we were sourcing a funeral home, before we decided to use Dietrich. They were providing necessary information to understand the full process from dealing with the hospital releasing Mom, to acting as intermediary with the church, and beyond. They have all the relationships in the community and industry needed to make the process as pain-free as possible during what is already often a very painful time. Tim and Charlie were our main points of contacts during the process and could not have been more compassionate or helpful. The wake was beautifully set and well managed. We encountered what felt like a catastrophic bump in logistics the morning of the funeral (having nothing to do with Dietrich) and Tim stepped up to help smooth things to the extent possible so we could proceed with the service. I honestly don't know how it would have or could have gone with a different service. I highly recommend Dietrich for one of the heaviest and most significant moments of life.”
— Sarah Coe
“Our family cannot adequately express how accommodating Dietrich Funeral Home was during the death of our loved one! The compassion and sincerity every staff member showed us was above and beyond. A very special member of the Dietrich staff is Charlie . Charlie made himself available to us at all hours of the day /night in planning our fathers’ funeral. I will not hesitate to highly recommend the services that Dietrich provided us to anyone in need.”
— marianne dalton
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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