Premier Funeral Services

“I’m sharing our experience with Premier Funeral Service to help others make an informed decision during a very difficult time. Our family chose this funeral home primarily because of the lower cost of cremation, as it had been recommended to us. Unfortunately, the service we experienced did not meet our expectations. When we arrived for our appointment, we were told that our family member had already been picked up from the hospital by another funeral home. This was concerning because less than an hour before our appointment, a call had been made to the hospital notifying them that Premier would be the one picking up our brother. This created confusion and added unnecessary stress during an already emotional situation. Another moment that stood out was when we were told that the cremation plan provides a basic urn, which looks like a black plastic bag. It felt like that description was a perfect opportunity to up sale. This was unexpected and did not match what we anticipated for such a sensitive matter.After paying for cremation we were notified that an extra cost was needed to be paid because of the weight of the body. Which that information was provided and not taken in consideration. So we were miss lead on cost. Our family was dealing with a great deal of emotion and simply wanted to complete the necessary arrangements. However, based on our experience, I would encourage others to carefully consider their options and ensure they choose a funeral home that provides both professionalism and compassion during this process.”

— Corinne Covert

“I cannot express enough gratitude for how professional and caring the staff was during the pickup of my mother in law. They treated her with dignity and showed our family so much compassion. Merissa, was truly outstanding. She was calm, concise, and extremely knowledgeable throughout the entire process. Her competence and reassurance made an overwhelming situation feel much more manageable. We are very thankful for the kindness, respect, and professionalism shown to our family. Highly recommend their services.”

— Jill Ball

“We contacted Marjorie regarding Premier Funeral Services and she met us the next day. She reviewed everything with great clarity and compassion. We signed the paperwork that day, and much to our surprise, that night the process began. We were kept informed every step of the way. Marjorie made herself available to us by text, email, phone, and in person. She truly became a part of our family. She helped us get everything done, from prayer cards to Certificates of Death. The process was done with respect and dignity. We could not have asked for more.”

— Ellen Gwynn