1330 E Main St, Salem, VA, 24153
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Such a beautiful experience using Lotz funeral home to say goodbye to my husband. Kyle Emerich may be the kindest and most patient director in the business. He encouraged us to make choices we wanted....no pressure at all. The funeral was perfect thanks to Kyle and his staff. Stunning flowers and a beautiful casket. Payment isn't rushed....we were given time to grieve. Thanks Kyle and Lotz for all you did for us!”
— Sharon Wimmer
“My family and I greatly appreciated all that Lotz Funeral Home did in supporting us at a most difficult time. Their support in helping plan and arrange visitation, the funeral and burial was outstanding. They were very caring, professional and easy to work with. My family felt very comfortable in their guidance during this difficult journey. Thank you so much.”
— David Petersen
“Everyone at Lotz Funeral Home was very nice and everything looked really nice at my Mom's visitation and funeral. I couldn't have asked for anything better going through my Mom's passing. I would highly recommend Lotz to everyone. They're truly good people that work there and very caring.”
— Sandra Gearhart
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Lotz Funeral Home - Salem?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.