Shadow Mountain Mortuary
2350 E Greenway Rd, Phoenix, AZ, 85022
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Ever grateful to Hannah and her staff for helping us organize a lovely memorial service and accommodating our many questions and requests. At a time that was difficult, Hannah made it easy for us to honor our father well.”
— Darna Davis
“This is the 3rd time I have used Dignity, and by far the best experience by far. Megan at Shadow Mountain Mortuary was far and above the best experience in the worst of times. She was warm and compassionate; responding to my many questions and concerns, some on weekends and after hours which I never expected. She made my family feel like her own and listened to our concerns and found solutions. My husband was treated with dignity from the moment to 2 gentleman came to my home to get my husband and without asking, they placed the flag over him. There were so many little things that Megan and her team did that made up to the best experience in such a difficult time. I would highly recommend.”
— Karen Moran
“It was a great service put on by Shadow Mountain Mortuary. The staff was very attentive and willing to help in any way.”
— Andy Dohm
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Shadow Mountain Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing