Nautilus Society
2000 Marconi Ave, Sacramento, CA, 95821
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“My parents purchased two funeral service contracts from Nautilus Society in Oakland, CA on April 19, 2013, for $1,395.00 each. Both parents passed away approximately three years ago, but neither contract was used. According to the original agreements, Nautilus Society agreed to refund approximately 50% of the contract price if services were not used. On July 25, 2025, my wife and I met with the manager, Ms. Carrie Nee, at the Oakland location to complete the refund request. At that meeting, we signed paperwork confirming that Nautilus Society would refund $620 per contract, for a total refund of $1,240. During the process, I have made multiple phone calls and follow-up attempts with both the manager and associates. Despite repeated assurances, as of today, November 21, 2025, we have not received any refund or written update. Very disappointed for such a long period of waiting, this is a untrustworthy business.”
— Steven Chen
“I use them all the time. They do great work and don’t ask a lot of questions. Remains are very well cremated, almost like pepper.”
— Jason Borges
“Avoid at all costs. I have been trying to get an accurate Death Certificate since October. They mean well and say all the right things on the phone but they seem to be overwhelmed and not very competent.”
— Winston Wolfe
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Nautilus Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing