Ratterman Brothers East Louisville Funeral Home
12900 Shelbyville Rd, Louisville, KY, 40243
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Melodie was wonderful to work with after the passing of my father. She was so kind and patient I felt confident that my father was respected and well cared for . My sweet mom wanted to have a private family viewing but thought he looked so handsome that she decided to keep the casket open during the funeral as well. I can’t thank them enough for their patience and willingness to meet our wishes”
— D Meredith
“They were very kind during an incredibly difficult time for my family. My only complaint is that no one called me when the death certificates arrived and when I went there to inquire about it in person, they were sitting on a desk with a Post-It note stating that they had arrived 2 weeks prior. Which held up a lot of other things. Still they were very nice and very professional and the funeral home itself is beautiful.”
— Emily
“When my adult daughter passed away unexpectedly this year in 2025 Ratterman was there to help with all the details that no one wants to deal with. They were compassionate and patient I would highly recommend their services”
— Leslie Byers
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Ratterman Brothers East Louisville Funeral Home?
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