Dimond & Shannon Mortuary
10630 Chapman Ave, Garden Grove, CA, 92840
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“They were very compassionate, caring, and helpful. I never felt pushed to make a decision. They helped me get the papers I needed to finalize things. I would recommend them to a friend.”
— Pam Jarrett
“Everyone at Dimond & Shannon were so patient and helpful when I had to make arrangements for my father. My family had used their services in the past for both my mother and grandmother. After our first appointment, they took care of everything from that point on. Having professionals you can rely on absolutely during such a difficult time is more helpful than you can possibly imagine until you find yourself in that situation. These are definitely the people you want in your time of need.”
— Anthony Dickson
“Annette and her staff were amazing! So glad I went with them! They went beyond for me. Very professional and compassionate. I would recommend them in a heartbeat! Thank you Annette Taylor and Eddie for your compassionate service and support!”
— monique venegas
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Dimond & Shannon Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing