Neptune Society
2815 N Loop 1604 E Suite 103, San Antonio, TX, 78232
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“My wife and I acquired a Neptune Society plan less than 5 months before her unexpected passing. The acquisition of the plan, as well as the services provided at the time of her passing and afterward were handled with love, caring, grace and sensitivity. I couldn't be more pleased, and I strongly recommend considering Neptune Society when making decisions about end-of-life needs.”
— Jim Hopper
“This facility is the best and what they do everyone was kind understanding patient caring. I am very happy with the outcome they treated my husband with respect and dignity communications were very constant they were so informative about everything and very clear that's so important to the families we're going through this tough time. They went above and beyond I would highly highly recommend them.”
— Mart Torres
“Lisa Gibson walked me through the process and made everything understandable. Very much enjoyed dealing with her and staff in the San Antonio Texas office. Thank you…”
— Robert Daniel
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Neptune Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing