Wayne Russell Funeral Service
627 Gum St, Mooresville, NC, 28115
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Extremely disappointed with Wayne Russell Funeral Services. After paying for my father’s funeral, I simply requested a duplicate receipt ours and Clerk of Courts records — something that should be straightforward and professional. Instead, I was met with unhelpful responses and outright refusal to provide it. At a time when compassion and basic customer service should be a priority, this experience was frustrating and disheartening. I would not recommend their services to others.”
— Dwayne Wells
“Wayne Russell Funeral Service was absolutely amazing! When my Father transitioned in 2014 they were very hospitable and I felt like family not just another number. That meant a lot to me. Mrs. Shelia Russell was amazing with helping me and mom with my Dad’s funeral arrangements and burial. I would recommend them any day! Thank you Wayne Russell Funeral Service.”
— Just Amore
“The professionalism at Wayne Russell is like none other. I have been friends with the Russels for a very long time. He and his wife have served my family on numerous occasions. I have referred so many people to use their service. Trust me if you don’t want to over pay, if you want to be treated like family and if you want all of your love ones final affairs to be handled and handled with care. Stop in and check out Wayne Russell funeral home! You will not be disappointed.”
— jennifer mason
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Wayne Russell Funeral Service?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing