1401 S Union St, Kennewick, WA, 99338
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Washington
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,869–$9,025. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I was at a funeral service at Muellers awhile back and had seen Eric the head foreman. Crossing his arms with an impatient stance.. rushing the burial of my loved one.. because he had to stuff his face. aka lunch time.. I've also seen the way the men care for those they are laying to rest, Muellers is centered around Capitalism. Meaning nothing is honorable so beaware tricitys if you care about your kin you will bury them somewhere else. People should be able to mourn in peace, and without being rushed. Good day.”
— Jaja Banks
“We were told they would have a tent and 15 chairs outside for my mom's graveside service but there were 10 chairs and no tent and no one on site to fix the problem. As the hearse was waiting for the service to begin, I called and was put on hold for 7 minutes. I hung up and called back assuming they had forgotten about me which I would have expected because they have been this way from the beginning. I was then told that it was too windy for a tent. It was a very slight breeze. The driver of the hearse who works for another funeral home looked at me and said, "we put up tents all the time in a lot more wind than this". I called about a week later to see if there was anything they would do to compensate. They said their manager would call me back. That was about a month ago. No call. Let's just say if you want things to go smoothly, don't use this place. I only used them because her parents are buried there.”
— Trisha Green
“We have had great services at desert Lawn. My Dad Is there, my grandma and two of my uncle's. My family was in the Army and they honor them there well . There's a wall with fallen soldiers and a special section for them also. I'm proud to have them all there. Nice having a place to see your relatives that have passed.”
— Roy Brock
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Mueller's Desert Lawn Memorial Park & Crematorium?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.