Mueller Funeral Home Ottawa
800 1st Ave, Ottawa, IL, 61350
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“To the amazing people at Mueller – We lost our brother/son-in law. It was an incredibly tough couple of days for me and my parents. I can’t thank you enough for making this a little easier on all of us. It was the worst two days for my sister and my nieces. Your kindness, compassion and professionalism made it a little easier and a little more tolerable for them. For this, I am eternally in your debt. Thank you so much to the Mueller staff. God Bless Paul K.”
— Paul Kapelinski
“I entrusted Mueller’s with the arrangements for my father Roy Pratt (of Ottawa). I cannot express how thankful I am for all of their help, patience, and kindness. Chad and Rich were amazing! Chad went the extra mile for me and helped make a difficult time fathomable.”
— Danielle Gray
“The Kallner Family could not be more grateful for the kind and compassionate staff especially Jason. He not only helped Vivian to preplan her funeral but guided her family through the process when she passed. Many of us came form far away, he made it so we could focus on her and not the process. Organized and though, while all the time professional. With deep gratitude we thank you.”
— Dawn Kallner
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Mueller Funeral Home Ottawa?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing