680 E Colorado Blvd Suite 180, Pasadena, CA, 91101
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Long overdue review here. I can only say that Josh and team were amazing. We had to decide what to do last minute for Mom, and everything was taken care of no problems. On Christmas Eve.. Very smooth and seamless. And in the process, compassion and empathy were front and center. I can't thank Allay and Josh enough for making this challenging time a bit easer to navigate and see through.”
— Debra Billings
“Allay help us with my mother's remains back in October 2025. I found them because of the Google Reviews and I have to say the reviews don't lie or exaggerate. Josh, Lawrence and the team were absolutely amazing through the entire process. They handled everything and guided us through the process with compassion and heartfelt care. Can't recommend enough.”
— Jackie Martin
“I am long overdue for this review. Our son died as a result of an auto accident in 2022. We lived in Virginia, he was in LA. What we went through that week was nothing I would wish on anyone. I found Allay online, and am so glad I did. Once our son had donated his organs, he was transferred to the LA County medical examiner’s office. They had him for three very long weeks. Lawrence was wonderful. He kept in contact throughout those 3 weeks. Lawrence was the one bright spot in what was a few weeks of hell. He was so kind and understanding, I can’t thank him enough. The compassion and empathy he has for those of us struggling to navigate the death of a loved one is truly remarkable.”
— Lisa Mernin
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Allay Direct Cremation?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.