Cason Monk-Metcalf Funeral Directors
5400 North St, Nacogdoches, TX, 75965
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Colby did a great job, he listened with our concerns and made sure everything was as we wanted. I have so much peace with my Moms service! The whole team did great job starting with the day they got the call she had passed.”
— Stacy Dean
“We had such a good experience with them when we arranged my mom’s service. During a really hard time, they were kind, patient, and incredibly helpful with every detail. They treated our family with genuine care and made the whole process feel personal instead of rushed or impersonal. I would absolutely recommend them to anyone who wants compassionate people guiding them through a difficult moment.”
— Trisha Cox
“Cason Monk-Metcalf Funeral Directors were phenomenal to work with. We used their services with our dad and now with our mom. Colby and the entire staff were most accommodating during the planning and entire process of our mom's burial and memorial service. We couldn't have had better supportive friends during this journey of our life. We highly recommend their services.”
— Angelia Morton
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Cason Monk-Metcalf Funeral Directors?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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