Pet Haven Cemetery
4501 W Seneca Turnpike, Syracuse, NY, 13215
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Losing pets is possibly one of the hardest things in the world to deal with. I have used their services a few times now and I'm thankful for them. Prices are very reasonable. The staff is very helpful, empathetic, sympathetic and professional. They treat our lost loved ones with dignity and respect. They make the process very simple as well. In my opinion, there's no other option to consider if you lose a pet.”
— Mark Petrowski
“Overly accommodating during the holiday when unexpected departure of our shop cat chewbear ”
— Nicole Ashley
“I and my family cannot thank Sue enough for taking care of us. She answered our call in 5 minutes and met us ON CHRISTMAS DAY to accept my daughter's dachshund! (Other crematoriums did not return the call 😞)She was empathetic and helped my daughter at the most difficult of times.”
— Louis Maisel, MD
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Pet Haven Cemetery?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing