460 Branchview Dr NE, Concord, NC, 28025
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Stopped by today to grab a caramel cookie crumble latte. My husband came outside with the drink on the left. I love “spreading sunshine” but when I had him go back in to verify I had the right drink because online it shows something completely different and he was told they don’t know why the pictures are online like that because the drink he has is correct, is a massive let down. Wasn’t expecting whipped cream as the description says such but definitely did not expect my purchased drink to look nothing like the photo advertised. The whole reason I chose the drink in the first place was the description and picture.”
— Anna Clark
“I never get specialty coffees because they're expensive & taste like gas station cappuccino, but this place, just, WOW. This was by far, the best one I've ever had. I stopped with extended family and we sat outside. I enjoyed it so much that I got another before we left. This place has absolutely ruined coffee for me. I drink multiple cups of different brands of drip coffee throughout the day, and they all taste bad now. I plan on stopping every time I drive past. The kids absolutely loved walking through the funeral home, checking out the vintage hearses. This place is most definitely worth the stop. I'm glad I don't live nearby because I'd be broke.”
— Charlene Robertson
“What a great idea to open a coffee house in a mortuary. Every time I go to a funeral I’m always wanting coffee real bad. I guess I wasn’t the only one These people nailed the concept. As a coffee, they make a very good basic latte. Was very clean inside. I’d like to go back and try more flavors and options. I also like that they have a huge parking lot.”
— Ben W
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Coffin House Coffee?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.