Hosoi Garden Mortuary
30 N Kukui St, Honolulu, HI, 96817
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,618–$11,380. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Absolutely the worst experience you could have while grieving. Unbelievably insensitive for people in this kind of business. Went across the street to Mililani and they were the complete opposite - a perfect experience.”
— Bob Hajek
“Money. Bring lots. Can’t get in touch with Rick, the director. Doesn’t call back. Got so bad that we requested to change funeral homes but he didn’t make it easy and wanted signatures from all the deceased ones siblings even though the deceased did not want them involved and had given power of attorney to someone else. Don’t trust this place.”
— Lester Letoto
“I would not recommend Hosoi for a funeral memorial. From the beginning it was just a comedy of errors. With the exception of Ruby Uyeda and the person serving drinks during the dinner reception, all other staff members were very cold. Our funeral arrangements meeting was conducted outside of the office in the hallway. We were told by Ricki that he would send us info about florist and caterers. After waiting several days we had to call and ask for the items. He sent the incorrect version of the Obit to be published in the Star Advertiser after we sent them what we wanted published. We were not given any recommendations about having a program and thank you note prepared and printed. It was the Priest at Mary Star of The Seas that created the program and purchased the thank you note on Amazon. The one important event of the memorial services was a video, created by a family member. Ruby was very very helpful, assuring the video would work. Also she was the only one that gave her condolence to the family and ask the attendees to keep the family in their thoughts. That is the reason for a rating of 2. Other than that it would have been a 1.”
— Ron K
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Hosoi Garden Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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