1944 Northampton St, Holyoke, MA, 01040
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I recently had my mom's services at Messiers (as well as my dad's in 2014) at Messiers Funeral Home. I found owners Jen and Brian to be very accommodating to the family's wishes. My sister and I met with Jen on more than one occasion as well as several calls and each time they were understanding, respectful, and sympathetic. The services for each of my parents were exactly as requested. I would definitely recommend them to anyone!”
— Karen Ware
“On July 24, 2019, my beloved mother had passed away. We had her services here with Messier funeral home and they did a fantastic job with preparing her body the services to decoration and even at the gravesite. Then six years later unfortunately this past March my dear sweet 12-year-old had passed away, and we again reached out to Messier for cremation this time, and although her cremations were handled by a sister facility, everything was wonderful, And a smooth process, we couldn’t ask for more help more sincerity and understanding of what we were going through with our child. Everything was done in a timely manner with the best quality, even when receiving her earn and all the necklace pieces for her siblings. My whole family is grateful for the way both of our loved ones were handled with such professionalism and such care and delicacy. We truly, truly, truly appreciated it!!!”
— Temika Bennett
“In such an emotional time in a family's life. It was so comforting to have all staff at Messier Funeral Home to lean on. The time they took to answer and explain all question and concerns in great detail was most appreciated. Every member showed patients, empathy and understanding. We walked in nervous of the unknown. Left, with a smile feeling confident in our choices. Thank you!”
— Karen Dodd
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Messier Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.