Wilson Funeral & Cremation Services
5873 Poplar Hall Dr, Norfolk, VA, 23502
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“THANK YOU Wilson Funeral & Cremation Services for serving my husband's family with so much love, care, dignity and patience. Chris was amazing and his staff was professional and compassionate as well. The viewing of my mother-in-law was PAR EXCELLENCE!!! Every detail of how the family wanted her appearance was spot on. After seeing how they went above and beyond for us, I will definitely start doing my pre-planning with Wilson Funeral & Cremation Services. I HIGHLY recommend that you entrust them to take care of your family.”
— Angie A
“This business is awesome. Chris has for years delivered quality service with respect. He is kind and understanding of what families need. Please consider using Wilson Funeral & Cremation if you’re in need of someone with patients and a good listening ear.”
— Katrina Hines
“The professionalism and top-notch service offered by this hard-working business is superior. Although this location is new to this business owner, Chris is not new to the business. What separates Chris and Kesha, business owners, from the rest is their years in the industry, attention to detail, and persistence in exceeding industry standards. There's no one else that I would trust with my family’s affairs.”
— Jamie Segar
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Wilson Funeral & Cremation Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing