Stevens Mortuary
1304 Oglewood Ave, Knoxville, TN, 37917
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“I stopped in Stevens Mortuary for a visit recently. I got to meet Owner, Mary Evelyn Cantwell, America's oldest active Embalmer. She is an inspiration. She is assisted by two other Embalmers and Funeral Directors, Don and Eric. These folk are quality funeral professionals. Their beautiful grounds and facilities make for a warm, caring atmosphere. As a Minister, I can recommend Stevens in your hour of need. These are nice people!”
— Terry Greer
“The care and empathy we received at Stevens made a most difficult time bearable. From the first phone call we made to service we received after the funeral, we could not have asked for anything more. Don, Mary, and everyone we encountered at Stevens made us feel like family. They are both professional and personable. Don and Mary were patient with us as we made difficult decisions and paid special attention to be sure any request we made was carried out to perfection. I could not have been more pleased with my father's service. The beautiful antiques throughout Stevens make it feel warm and comfortable as well. I would highly recommend Stevens Mortuary to anyone who loses a loved one.”
— Shelley Rogers
“Steven's Mortuary has served my family for generations. It's comforting to know the highest standard of care has never changed by this still family owned and operated business. Mary Evelyn Cantwell is a force and still going strong in the business and made everything go smoothly with my mother's arrangements. I could not be more grateful to Mary, Don, Eric and the entire staff of this most beautiful mortuary for being beyond capable and nothing less than stellar during the process.”
— Me De
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Stevens Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing