Sproles Family Funeral Home
2400 S Memorial Dr, New Castle, IN, 47362
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Sproles Family Funeral Home went above and beyond for our family. They did an absolutely amazing job on my mom — she looked beautiful and perfect in every way. The care and attention they put into everything truly showed. The facility itself was wonderful, comfortable, and welcoming. They made us feel at home from the moment we walked in and never rushed us. We were given all the time we needed, and that meant so much during such a difficult moment. We could not have asked for a better experience. I am so grateful for the compassion, professionalism, and kindness shown to our family. Highly recommend Sproles Family Funeral Home.”
— Rebekah Copas
“Tom Sproles Funeral Home is very professional, personal and takes care of loved ones as if they are their own. Attention to detail, takes your wishes to heart and does everything in their control to make it happen. We would not have gotten through this without their support and we highly recommend for times such as these.”
— PAULA Romans
“I can truly say that the Sproles Family Funeral home goes "above and beyond" to give compassionate care to the grieving families that they minister to. Their entire team is amazing! Our family would give 10 stars if it were possible. From the time Tom Sproles came to pick my precious dad up from the hospital where he had passed, to the time of entombment, we felt cared for so beautifully. Everything was efficiently and thoughtfully done. This means so much when you are grieving. Tom Sproles is a family friend, and it helped us as a family to know that we were placing our loved one in his awesome care. He is an excellent communicator, keeping in touch about every detail and giving excellent advice. We loved the thoughtful touches like the warm cookies and hot coffee served as we were discussing plans, the rose and sign left in my dad's church seat, the beautiful photo and lighted key chains with my dad's photo on them...just to name a few. Not a detail was missed and Tom was happy to accommodate all of our many requests to make my dad's celebration of life memorable. We will forever be grateful! We highly recommend the Sproles Family Funeral Services.”
— Ronda England
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Sproles Family Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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