819 W 1st St, Sanford, FL, 32771
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Trinity Memorial Funeral services left much to be desired when I used their services to bury my loved one. While the arrangements were beautiful, I think they can be more proactive and sensitive. The communication was not effective during the planning process. When I brought it to the office manager’s attention, she came off as insensitive by assuming that I knew things that I didn’t, and she even appeared to have a dismissive approach. I was a distressed daughter, trying to plan a funeral for my mother. Overall, I feel the customer service could have been better, and there could have been more compassion.”
— L Henderson
“Very professional, very experienced. The few issues that came up were promptly dealt with. I recommend them without reservation.”
— Christopher Quinsey
“When our mom passed away, we were so unprepared since we didn't expect for her to pass away so quickly. Since we didn't know any funeral home, the police officer that came out offered to call one. Trinity Memorial came out and took our mom away. They offered to come to our home to discuss the process and we greatly appreciate it. However, they were 45 minutes late and they never apologize for it. They just called 15 minutes after they were supposed to meet us and said they were on their way. Upon arrival they never discussed with us about anything including costs but proceeded to have us sign the papers. We asked for the costs before signing anything and that's when they gave us a price. We told them we need to think about it since it was a lot of money and they took the quote with them. Afterwards, we found another funeral home and their cost was about 75% less expensive because they took their time to talk with us and gave us a price based on what we needed. We drove to Trinity Memorial Chapel to pay them for transportation and other costs incurred by them and asked them to call the funeral home we choose to let them know when they could take care of my mom. Trinity Memorial never called the funeral home so the next day we had to call them again to find out what was happening. They said they were waiting for our funeral home to call them. Trinity Memorial employees that meet with us never showed any compassion nor seemed to be interested in helping us with the process. I would never recommend them to anyone who goes thru such a difficult time.”
— Tina Israelson
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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