Oakey's Pet Funeral Home & Crematory
5416 Airport Rd NW, Roanoke, VA, 24012
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“We have used Oakey's pet crematory services a number of times over the years and I cannot express how grateful we are for the compassion and professionalism Marjene showed during such difficult times. Losing a beloved pet is heartbreaking, but the staff treated our furry family members with the utmost dignity and respect from start to finish. They were kind, patient, and understanding, taking the time to explain every step of the process and answer all of our questions. The facility was clean, peaceful, and thoughtfully maintained, which gave us a great sense of comfort. The turnaround time was exactly as promised, and our pet’s ashes were returned to us in beautiful urns, carefully prepared and presented with care. They also went above and beyond by providing a paw prints and small clippings of fur as keepsakes. Those thoughtful touches mean more to us than words can express and have brought us real comfort during our times of grief. What truly stood out was their empathy. It never felt transactional — they genuinely cared about helping us honor our pet’s memory. In a moment filled with grief, their warmth and professionalism made a world of difference. I highly recommend their services to anyone facing the loss of a cherished companion. They provide not just a service, but comfort and compassion when it’s needed most.”
— Kristy Waff
“I could not speak more highly of the service I recieved today. From the initial call, to bringing my baby in, the staff was phenomenal. Such care and compassion was shown. They helped me through a very painful and heartbreaking experience. Even the person that does the cremation cleaned up my baby boy so I could see him and say goodbye one last time. I am truly grateful for the people that helped me today.”
— Shelley M
“Thank you so much for giving Bruce the compassion and dignity he deserved. Thank you for being there when I needed someone the most to have Bruce taken care of, so he didn't have to wait until the next morning. He truly was a gift and an angel that I'll never forget.”
— Cory Stuart
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Oakey's Pet Funeral Home & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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