4870 Peachtree Industrial Blvd suite 150, Norcross, GA, 30071
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Georgia
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My brother’s illness and passing came as a shock to our family. I reached out to Neptune Society about a week before he died. During an overwhelming and painful time, their team treated us with patience, compassion, and respect. Hannabelle guided us through each step with care and clarity. She kept me informed throughout the process and handled every detail with sincerity. Her steady support eased much of the stress we were carrying. Losing my brother has been deeply painful, but the thoughtful and seamless service from Neptune Society helped lighten the burden. My family and I are sincerely grateful for the kindness and professionalism they showed us.”
— eric ezekiel
“When my parents died, they had already handled the end of life arrangements with Neptune. My parents doing that in advance and using the Neptune Society made a very sad moment be much easier because they handled all the details. I was so impressed my wife and I will be using them for our end of life planning. Highly recommend the folks at the Neptune Society.”
— Brandt Barber
“Dennis was very patient going over all the details of the plan. He answered all our questions and went over all the different plans available. We never felt pressured. Gave us options for payment plans. We had a good experience when my brother passed, Neptune society took care of everything for us.”
— Vicki Yokers
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Neptune Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.