Neptune Society
2819 W March Ln a4, Stockton, CA, 95219
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Mike has been so good to us through this difficult time. Everything has been smooth and easy with their help. I know my mom is in good hands at the Neptune Society. They have shown dignity and respect in taking care of mom. Thank you everyone at Neptune for your support., and thank you Mike for all your help.”
— Eleanor Perez
“Signing up with the Neptune Society was very easy and non pressured. The agent Scott, was very friendly, professional, explained all Neptune's plans in detail and made the contract singing painless. The Neptune Society handled my Father's cremation and subsequent services for my Stepmother who had nothing but praise for the company. I would recommend checking them out.”
— Larry Roberts
“I worked with Neptune Society remotely as I live out of state. Director Michael was informative, helpful, patient, compassionate and respectful throughout. Keeping me informed of each step and ensuring I knew everything I needed to know to make an informed decision. He was amazing.”
— Teri Thomas
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Neptune Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing