Arena's Inc.
260 East Ave, Rochester, NY, 14604
License #fe9361
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Arena’s is amazing. It’s an other-worldly experience, the store is so immersive and the quality of their products, like their flowers and candles, are so great. I also love how well they wrap everything at purchase. We always make a point to come here whenever we visit Rochester.”
— Kieran Alton34
“They have design pieces to suit anyone's interest. Walking through the store is a treat in and of itself. They designed my bridal bouquet and it was absolutely beautiful! I took these pictures the day after the wedding, and even through the heat they still look amazing!”
— Elyse Lieb
“Emmy Wilk, I stopped in on this rainy day, because I had a client that wanted earthy beautiful natural flowers for a Thanksgiving centerpiece. I absolutely knew that I would find what I needed at Arenas!! I had excellent customer service and support, They even let me go in the walk in cooler and pick out flowers that were perfect for me!! Thank you so much!! Emmy”
— Emmy Wilk
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Arena's Inc.?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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