Hillcrest Funeral Home
1060 N Carolina Dr, El Paso, TX, 79915
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“I did not expect the care and understanding of everyone we came in contact with, and I especially appreciated how stress free Mia made our heartfelt ordeal. She explained exactly how everything would take place. Thank you Hillcrest family for making our experience one with honesty and dignity.”
— Virginia Ryno
“I want to sincerely thank Hillcrest Funeral Home and Hector Chavira for the beautiful service they provided for my mom. Every detail was handled with care, compassion, and professionalism. My mom looked absolutely beautiful, peaceful and radiant, and that brought so much comfort to our family. The staff was kind, patient, and understanding during such a difficult time. We are truly grateful for the dignity and respect they showed throughout the entire process. Thank you for helping us honor her in such a meaningful way.”
— Yvette Hernandez
“Great service. Very responsive to calls and questions. Good quality for the price. Ordered flowers and they were amazing! Better than their pictures! Cards could have been Laminated better. Otherwise, good place to use when the time comes.”
— Gordon RN
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Hillcrest Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing