Hardage - Giddens Chapel Hills Funeral Home and Cemetery
850 St Johns Bluff Rd N, Jacksonville, FL, 32225
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“This was the most expert, positive experience I’ve encountered in relation to a celebration of life service for the loss of a loved one for myself, family, & dear friends. Unfortunately it was for my loving husband, Bill Kley, & the unexpected results for myself & family after a long illness since June 6th, 2025. He was an American Patriot, who served 12 years in the Navy, & became a hospital corpsman during that time. He loved God 1st, then country, then all his family. Lisa & MaryJane & their staff are at the top of their game as funeral service professionals, providing every detail for the family’s needs during this very emotional time in preparation for the final ceremony of a peaceful memorial for their beloved. Memory Garden, Hardage Giddens Funeral Home, St John’s Bluff Rd, is a beautiful place for the final resting place for your loved ones. I recommend them as the most caring, supportive, & knowledgeable funeral professionals you can trust in Jacksonville, Florida. Ronda Kley & Family Jacksonville, Florida February 20, 2026”
— Ronda Kley
“I cannot thank the team at Dignity Memorial enough for the extraordinary care they showed me while arranging services for my son. From the moment I walked in, they treated me with genuine compassion and patience. They went above and beyond, taking all the time I needed to make decisions without ever rushing me. Every staff member I interacted with listened attentively, offered thoughtful guidance, and truly cared. It felt like I was with family during the hardest moment of my life. Their kindness gave me comfort when I needed it most. Highly recommend. Ford’s”
— Lisa Ford
“Chapel Hills Funeral Home's funeral director, Lisa Pardee, did an exceptional job for us coming from Tennessee to bury our last member of my mother's family. Thank you, Lisa, for paying such care and concern to every detail. We highly recommend them.”
— Sandy Mitchell
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Hardage - Giddens Chapel Hills Funeral Home and Cemetery?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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