O’Brien Family Funeral Home
33 Lamb St, South Hadley, MA, 01075
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Obriens is an amazing family owned and oriented funeral home that gave us comfort and support during the hardest moment of me and my family's lives losing my seven year old son Hunter wood. Marty and his family are God sends and beautiful people inside and out . They took care of my son like he was their own and his services and everything that came with it was perfectly done. 5 stars rating and review for this beautiful funeral home and family don't do enough justice. I'd like to give them unlimited amount of stars and definitely recommend them as a place to go for your loved ones as well.”
— N Woods
“Marty and TJ were very kind, compassionate, and supportive during a difficult time. They were willing to work with us and their contractor to design a custom made casket. They helped walk us through the process of the wake and funeral and what to expect. They took care of everything seamlessly. We could not ask for a better team. We highly recommend them!”
— Lisa Lou
“We were very impressed with the O’Brien Family Funeral Home. We entrusted them with my twin sister. The compassion & sincerity of this family, through this very difficult time was genuine. TJ guided us through our options & choices. It was a relief to be able to walk out feeling comfortable after going through all that is entailed. They made things easier for us. We all felt we were “home”. They are a family helping families during their darkest times. I would recommend no other.”
— Debra Tarczynski
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you O’Brien Family Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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