2122 Raspberry St, Erie, PA, 16502
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We chose to preplan my mother's funeral at Orlando Funeral Home and we could not be happier. The preplanning meeting with John Orlando was compassionate and thorough as he navigated us through a very hard and difficult time. He made the options easy to navigate and was very upfront about pricing and shared his professional opinions. As things progressed with my mother's dementia, Michele Orlando was available for any questions and helped us with any loose ends. She came to our house numerous times to answer questions and walked us through the process of a Catholic funeral mass. I asked her to limit our options for reading and music and she provided her favorites. She made recommendations, took the information and printed the programs, spoke with the priest, singer and musician, so that we really didn't have to do a thing but show up. My mother passed in the middle of the night and Hospice made the call. My mother's body was picked up and taken in a caring and gentle way. Michele called us at 2 o'clock in the morning to share her sympathies and to explain what would happen next. Michele sent us a link to upload photos and she scanned ones that we couldn't send digitally. She put together a lovely slideshow tribute to my mother that would be played on a continuous reel at the viewing. The funeral home was beautifully decorated and comfortable. A large framed photo that Michele had previously edited hung next to my mom. My mother looked lovely, just like she did before dementia entered her life. It was obvious that lots of care went into getting her ready. It took our breaths away because she looked so at peace. Before we left the viewing, Michele thoroughly went over flower arrangements and items that we wanted to keep. On the day of the funeral, Michele made sure that she was at the church early and walked the readers and pallbearers through their duties so that any fears or anxieties were alleviated. The services that were provided exceeded our expectations over and over again. I cannot say enough good things about our experience. Comapssion and empathy were shown to us in abundance.”
— Kara Easly
“Michelle and John Orlando went out of their way to customize hours for my father-in-law. Is it ok to say…they made it fun?! When we first met with John following the death, we were not sure what we wanted to do. John worked with us to come up with a plan that really honored and reflected our father…classic car cruise-in calling hours with the majority of the time spent outdoors with an Elvis / The Beach Boys playlist. On the day of the calling hours, John, Michelle and their son worked so hard, adding special little touches and helping us in any way they could. Thank you Orlando Funeral Home from our family to yours💛💛”
— Kimberly Jensen
“Bless Orlando Funeral Home. Michelle and John are truly amazing people. What has definitely been the hardest thing my family and I have ever had to do is saying our “Until we meet again”to our mother, Orlando Funeral has definitely made this time much smoother for us. They have been a light for us during this dark time. Lovely people. Great service.”
— Taina Santiago
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you John R. Orlando Funeral Home, Inc.?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.