515 W Wood St, Decatur, IL, 62522
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“These people are the greatest. I found out at my 20week ultrasound that I miscarried my baby. United funeral home let my boyfriend and I know that they would handle the cremation of our baby. They went above and beyond for us and that is something I truly appreciate. Thank you guys!”
— Alexis Morse
“Very professional and caring! Thank you to the entire staff especially Keisha and Tyriq! I love how genuine they are!”
— Catrina Graves
“My wife and I would like to thank the staff from the United Funeral Home (Angel, Chris, and Charles) for your professionalism and kindness towards my family and now deceased father (Tyrone Chestnut). You made this very unfamiliar experience and process easier to handle. On behalf of the "Beck/Chestnut" family, we want to thank you all from the bottom of our hearts. Sister Keshia Mizel, I am holding back the tears writing this post. Just thinking about how loving and kind you were each time we reached out to you with questions. No matter how simple or indecisive our needs were, you continually assured us, that it was ok and not to hesitate to contact you. We thank God for you and your husband, may God continue to bless your business and ministry.”
— Ericson Beck
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you United Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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