1101 Greenville Hwy, Hendersonville, NC, 28792
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My mom recently passed, and a few years ago, I had taken her to Jackson's to prepay for her cremation. Everyone at Jackson's have been wonderful to work with, from the beginning. When the time came for them to pick my mom up, they were so respectful of both the treatment of my mom, and also myself. This is a family owned, and run business, and it truly shows. I've had to contact them multiple times with questions and to order more death certificates, and everyone I've spoken, and worked with, have been so nice and helpful. I highly recommend Jackson's. I will be going back in the near future to prepay for my cremation.”
— Leanne Doty
“We recently used Jackson Funeral Service for a family member, and we were disappointed with the service they provided. We had our family member was buried at Carolina Memorial Sanctuary in Mills River, NC. They were fantastic and helped us all the way through the whole process. Our issues with Jackson's Funeral Service were, that they refused to confirm a delivery day and time to the Sanctuary until they had received the casket. The casket was a handmade woven casket and was guaranteed to be there a day before the burial. But they still refused to confirm a delivery. The person that makes the caskets even called them and got the same answer. She said, "she had never had this happen before and does this frequently". The other issue was with the flowers. They refused to bring the flowers with the body when they delivered it to the Sanctuary. The florist was kind enough to bring them to the Sanctuary, rather than have us drive and pick them up before the start of the service. I would not recommend using and we will never consider using them in the future.”
— D Parris
“We had a direct cremation, when my sister died and wanted to have a private family service at a later date. Andy was so kind and didnt try to "sell us more". The price was very reasonable. Would highly recommend this family owned business.”
— Kathy Replogle
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Jackson Funeral Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing