St Agnes Florist
2123 South Ave, Syracuse, NY, 13207
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Changing my review to a 4 star due to the florist delivering a bigger bouquet this morning. I do want to note that when I went back on the website to see the images of the standard, deluxe, and premium bouquets, it seems the first bouquet was probably more of a standard size. I would hope that in the future this flower shop will be more consistent in matching the sizes of bouquets to what was ordered. Thank you for fixing the mistake. So disappointed in this bouquet my mom was just delivered. I actually want to cry just looking at these pictures. I know this florist has made great bouquets in the past because I read the reviews. So I’m not sure what happened here. Last year I ordered a similar bouquet from another florist and I just got the basic one and it looked A LOT better than this one. I decided to splurge and get the “premium”. As you can see in the pictures it doesn’t look AT ALL like the one online. Now don’t go telling me that I’m not guaranteed the exact same bouquet. I realize that. I wasn’t expecting the same exact bouquet. But at least it should’ve contained a similar quantity of flowers and had been a FULL vase, not having gaps in between and half of it being greenery. On your email you say you guarantee the freshest flowers and the best selection? Really? This is your best? The roses are wilting. Honestly I could’ve bought a better selection at Wegmans for half the price. Unfortunately I don’t live in town and wanted to surprise my mom. Won’t be making that mistake again. Extremely disappointed and would advise people not to order from this shop.”
— Hanna Marcolina
“I attempted to place an order for funeral flowers and had an extremely disappointing experience. My first call was disconnected, the second call was also disconnected, and on the third attempt I was placed on hold for over 25 minutes without any assistance. At that point, I was unable to place my order and took my business elsewhere. While they may be busy, this level of service is unacceptable, especially for something as time-sensitive and important as funeral arrangements. Based on my experience, I would strongly recommend looking for another florist.”
— Michael Jordan
“I attempted to place an order for funeral flowers and had an extremely poor experience. My first call was disconnected. The second call was also disconnected. On the third attempt, I was placed on hold for over 25 minutes with no assistance. Needless to say, I never placed my order and took my business elsewhere. I am glad their business is apparently thriving enough that they do not need new customers, but based on this experience, I would highly recommend looking for another florist, especially for something as time-sensitive and important as a funeral arrangement.”
— Billy Moran
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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