Hermitage Funeral Home & Memorial Gardens
535 Shute Ln, Old Hickory, TN, 37138
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“The staff at Hermitage Funeral Home and Memorial Gardens were excellent in the compassion and care of my dad after he passed. The staff was very professional, courteous, and compassionate with the handling of the service and final arrangements. The loss of a loved one is never an easy thing to deal with, but Hermitage Funeral Home and Memorial Gardens did an excellent job making sure our loved one was taken care of in the manner we would have expected.”
— Keith E
“Losing my husband has been the most heartbreaking experience of my life, and during such a painful time, the staff at Hermitage Funeral Home & Memorial Gardens were truly a blessing to our family. From the moment we walked through their doors, Brad, Emily, and John treated us with compassion, patience, and respect. Brad guided us through every decision with such genuine kindness, never rushing us, and always making sure we understood each step. Emily was incredibly gentle and supportive, and her attention to detail ensured that everything honored my husband exactly the way he deserved. John was comforting and steady, helping us feel cared for even in the hardest moments. They didn’t just provide a service—they held our hands through one of the most difficult experiences a family can face. Their professionalism, empathy, and warmth made all the difference, and we are forever grateful. I would wholeheartedly recommend Hermitage Funeral Home to any family needing support during a loss. They helped us give my husband a beautiful and peaceful farewell, and we will always appreciate the care they showed him and us.”
— Mary Heffernan
“Hermitage Funeral Home & Memorial Gardens was especially kind and considerate of my feelings and my children when we lost our loved one. Listened to what we wanted and complied with our wishes. Each person we encountered was so loving. I definitely recommend them in your time of loss 💗❤️”
— Kathy Vandenburgh
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Hermitage Funeral Home & Memorial Gardens?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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