430 E Roosevelt Rd, Wheaton, IL, 60187
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Amazing to say the least. The Williams family and staff were beyond caring and professional. They truly showed that they cared for me and my family during a very hard time. They accomidated our family with everything through out the whole process. Thank you all so very very much for your services. The Karch family can not thank you enough. God bless you all. ❤️ 💙”
— Richard Karch
“Please RUN from this place as fast as you can. Staff is completely unprofessional and not empathetic. You would think empathy is part of the job? After dropping THOUSANDS of dollars, my family was treated like dirt under this facility’s shoe. First, some guy went up to my parents while they were crying in front of my sister’s casket to ask them to sign some form. Really? Was that the right time to do that? Also my father asked specifically for my sister to be cremated with many belongings of hers. The facility promised to do that. When we went to pick her up? SOME of her belongings were given to us in a bag. Some of them were cremated with her. They were picking and choosing what they think she should have been cremated with and they don’t even know her? And when we asked? Again, they gave an attitude and said “well we can put it in the urn now if you’d like.” Like….?!? On top of this, some lady works there with a nose ring. She was completely rude about picking up the flowers we were given DESPITE promising they would take care of it because we wanted to send them off to be made into bracelets/rings/etc. Then to give my family an attitude while we mourn the loss of our sister/daughter? The night of the service I was the last person in the room with my sister, and I asked if anyone would go in there and get her so she wasn’t alone and she GIGGLED and said obviously someone would. I have never seen anything like it before. She should be fired. Genuinely, run. This is not the place to send your loved ones if you want to be taken care of and if you want your loved ones taken care of.”
— Kayla Ortiz
“My family and I unfortunately had to plan a funeral in early January, 2024. It was sudden and unexpected. We were a mess. Mike Williams helped us through the process with an unparalleled and exceptional level of professionalism and empathy and kindness. Truly, this man has found his calling. It is so important for the person helping you through planning final services for a loved one to be nice, and I didn’t understand how much so until I was forced to be aware of it. I am so grateful that this funeral home and Mike Williams was the person there with us, and he made such a terrible time easy and clear. We knew exactly what to expect and when, understood costs, he only gave advice when we clearly needed guidance or was asked. There were so many details that mattered: people could choose to plant a tree in honor of our passed loved one, flowers sent for the service were later broken up and delivered to local nursing homes, transitions were handled by Mike perfectly… I cannot imagine a better place of business for such hard life moments, and cannot recommend them, and Mike Williams, enough.”
— Chelsea Manoli
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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