250 E Main St, Abingdon, VA, 24210
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Frost Funeral Home staff and owners were all Excellent! Thank you to all those at Frost for all the kindness you showed from the initial “welcome” to the hugs goodbye! Thank you for treating our family like your family. It was a pleasure meeting you all, you certainly made a lasting impression.”
— Beth Pasco
“I could not have picked a better place to care for my father after his passing other than Frost Funeral Homes!!! After calling around 10 different places, spanning from Kingsport to Bristol and then Abingdon, I finally spoke with Josh. After a few minutes into the phone call of me asking questions, I knew this was the place I would end up choosing to help with the services. It was a Friday evening at 4:40pm, I remember it well. I felt like I was running out of time. Soon it would be the weekend. Businesses would be closing and they wouldn't want to be thorough with me about pricing and so forth. But Josh was. He was familiar with the area, the community, the churches and even the locals who cared for the very small cemeteries around us. I never felt pushed to buy more and spend more. If anything, I felt like he understood that a funeral can be a financial burden for a family and he let me implement many things that would help me financially. He was patient, very thorough, knowledgeable, but most of all, he genuinely cared. Not a fake kind of caring because it was his job. But, a true type of caring because that's who he is and what he represents for himself and the company. And he wasn't the only one. At the services, the other two men who joined to help with the funeral itself, were nothing short of amazing too. They spoke with us like they had known us for years. They wouldn't let us lift a finger to help and were very respectful, kind, funny and exactly the type of people who should be in this business. (Please forgive me, I didn't remember their names because of the emotions of the funeral & not thinking straight). But, I wanted to thank Jack for employing and trusting such great people in his business. Thank you for keeping compassion in your business and instilling it in your people. Thank you to the staff and all of their hard work helping me during one of the hardest times of my life. May God bless all of you, your families and all future endeavors. Thank you!”
— Rebekah Maness
“The only funeral home for me. The staff is kind and prices are very reasonable. Thank you Jack and staff. I recommend you to all my friends and family.”
— Lena Baldwin Lang
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Frost Funeral Home LLC?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.