123 S 7th St, Cottage Grove, OR, 97424
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I am new to Oregon as of last year and met Gina, the Family Service Advisor for Smith, Lund, Mills through a professional networking event. I found Gina to be very knowledgeable and helpful when it came to pre-planning my funeral as well as the laws that are in place when one dies in Oregon. No one really likes to think about these things, but I definitely wanted to make sure that my family was not stressed about what to do and who does what upon my death. She even educated me about their travel plan in the event I am out of the area when my death occurs; again, another thing my family will not have to worry about. Gina is not pushy, is caring and knowledgeable about this subject matter. I highly recommend a consultation with her. Thanks, Gina!”
— Tracey Smith
“Smith Lund Mills recently took my Dad into their care. From picking him up - to the service we had (last minute) at their facility, the care showed by employees during each step of this process was amazing. Thank you Jennifer and Smith Lund Mills for showing such kindness and professionalism during this difficult time.”
— Rhonda Worley
“The staff was incredibly helpful and kind. Wendy was exceptionally understanding and guided me through the whole process after losing my father. I bawled in their office and she hugged me and kept handing me tissues. Very compassionate. When doing the viewing, I had my whole family and we were loud and probably took longer than we were supposed to, but they were so kind and let us mourne. Not pushy or cold about anything. Very helpful at getting dad's VA done. I appreciate everything and would recommend them to anyone having to go through such a tough and terrible issue as losing a loved one ❤️”
— Amanda Hubert
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Smith Lund Mills Funeral Chapel & Crematorium?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.